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Privacy Policy
City Express is always conscious
and respectful of the privacy and confidentiality of your business and
personal information. When you access our website as a visitor, we want
you to know that your Personal Information (name, address, phone number
and email address) is safe. When you access our website as a City Express
customer, your Personal and Business Information (internet access information
such as web browser, connection speed, domain and IP address, user access
data, etc.) is safe and confidential. This Privacy and Security Statement
will answer your questions about the kind of information we collect in
order to properly serve you, how we use that information and how it is
protected.
If you have questions or comments about City Express's Privacy and Security
Statement, please feel free to contact us at privacy@citypl.com.
What Information is Collected and
How Will it Be Used?
For visitors, City Express collects only the Personal Information necessary
to enable us to respond to your requests for our products and services.
When you visit our website, you may be asked to identify your product
needs or the business category of your company, as well as your e-mail
address, company name, business address and phone number in order to respond
to your information requests.
For our customers, we collect only the information that is needed to
properly serve you and administer our business. This will include Personal
and Business Information. You will be asked to set up an account, enter
delivery order data and provide information necessary for billing.
Passive Collection of Information
Our Web server automatically recognizes your domain name, but not your
e-mail address. As stated above, we do not collect nonpublic personal
information from visitors to our sites unless you expressly provide it
to us. The information we do collect from our Web sites (such as domain
name, number of hits, pages visited and length of user session) may be
combined to analyze how our Web sites are used. This information is then
used to improve the usefulness of the sites.
Cookies
Like many Web sites, the City Express websites may use cookies -- small
files written to your browser's memory -- to preserve session information
and to record browser characteristics. Cookies are not used to access
personal information or to monitor your actions.
City Express may also use your Personal and Business Information to:
... Provide you with educational material related to our services and
recommendations regarding security practices.
... Contact you to inform you of product and service enhancements and
to offer City Express-related promotions or discounts that we think may
be of interest to you.
... Notify you of any regulatory or compliance issues that will affect
services provided to you by City Express.
... Ask you to participate in surveys to better understand your needs
in order to improve our products.
Third Party Products
City Express actively forms partnerships with high quality companies and
may, on occasion, use your contact information to let you know about special
offers that may be of interest to you. You may contact us at any time
in order to change your preferences with respect to marketing contacts
from City Express, by e-mailing us at privacy@citypl.com.
HOWEVER, at our discretion, we will disclose information IF we believe
we are required to do so by law, believe that such disclosure is necessary
to protect us from legal liability or believe we need to do so to protect
someone's safety or the integrity of the site. Except as herein, City
Express will not disclose any information to any third parties unless
directed to do so by you, or we receive your explicit prior permission.
How Secure is Your Information?
City Express uses a variety of security measures to safeguard the confidentiality
of information that it collects. Every City Express employee is trained
on our privacy and security procedures. Only authorized City Express employees
or its representatives are permitted access to your Business Information.
Moreover, City Express uses industry-standard technical safeguards and
security measures to safeguard the confidentiality of the information
in its possession, such as firewalls and Secure Socket Layers ("SSL")
for the collection of confidential information over the World Wide Web.
Information collected by City Express is stored on secured servers, co-located
at a third party's secure facilities. Additionally, the hosting facility
is guarded by state of the art security systems and personnel.
Deleting or Updating Information
City Express encourages you to contact us if you wish to delete, correct
or update your Business Information in our systems, or if you desire to
change your preferences with respect to marketing contacts from City Express,
by e-mailing us at privacy@citypl.com.
City Express reserves the right to change this Privacy and Security Policy.
Any changes to this policy will be posted to this page as soon as reasonably
possible and will become effective immediately. Therefore, please check
this page periodically. Use of the City Express site constitutes consent
to any policies then in effect.
Published on 6/30/2002
Copyright ©2002-2003 City Express. All rights reserved.
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